AI Receptionist for Plumbers, HVAC & Home Services
An AI receptionist for plumbers, HVAC, and home services that answers every call the instant it rings, triages emergencies, and dispatches your team — even at 2am on a Sunday.
For a service business, the call at 8pm on a Sunday — burst pipe, no heat in February, gas smell — is the call that decides which company gets the job. Most of those calls land in voicemail and most callers hang up and dial the next number. A generic answering service can pick up, but it can't dispatch your technician. An AI receptionist answers instantly, asks the urgency questions specific to your trade, and either books a routine job or pushes the emergency straight to your on-call tech. TendForce builds the agent on your service area, pricing, and dispatch rules, connects it to your field-service software, and runs it for you.
What your AI receptionist handles for a service business
Emergency triage on the first call
Recognizes the calls that can't wait — burst pipe, no heat, gas leak, flooding — asks the urgency questions, and pushes them to your on-call technician with the full context.
24/7 and after-hours coverage
Most service-call emergencies happen after hours. Your AI answers every call at 2pm and 2am the same way — no voicemail, no overflow service that doesn't know your jobs.
Dispatch and job booking
Captures job type, property details, address, and access notes, then books a routine job into your schedule or hands the urgent one to your tech. We connect to your field-service software — ServiceTitan, Jobber, and Housecall Pro are typical setups.
Built for plumbers and HVAC
Trained on the questions and edge cases of your trade — water-damage situations, furnace failures, AC outages in a heat wave, permit and inspection callbacks — not a generic script bolted onto your phone.
Flat cost through seasonal spikes
Traditional answering services charge per minute, and your bill triples during a heat wave or a winter freeze. Your AI's cost stays flat no matter how many emergency calls hit on the same night.
Clean handoff to your team
Anything the AI shouldn't decide — pricing for an unusual job, a complaint, a regulated repair question — is routed straight to you with the full call summary.
From first call to a live AI agent
- 1
Free discovery call
We map where your business loses time and leads, then agree on a first AI agent worth deploying. No obligation, no jargon.
- 2
Build & connect
We build the agent, train it on your business, and connect it to your phone, website, calendar, and CRM. You review it before it goes live.
- 3
Launch & monitor
We turn the agent on, watch the first conversations closely, and tune the responses until it handles your customers the way you would.
- 4
Improve & expand
Every month we report on what the agent handled and where it saved you money — then add the next workflow when you're ready.
Frequently asked questions
Does it work with ServiceTitan, Jobber, or Housecall Pro?
We connect the agent to your field-service software or a synced calendar so it books real, available slots and creates job tickets your team can act on. ServiceTitan, Jobber, and Housecall Pro are common setups — we confirm your exact stack on the discovery call.
How does it tell a real emergency from a routine call?
We script the urgency questions for your trade — burst pipe, gas leak, no heat in winter, no AC in a heat wave, water on the floor — and route those calls straight to your on-call technician with the caller's address and job details. Routine jobs get booked into the schedule instead.
Does this work for both plumbers and HVAC?
Yes — and for electricians, roofers, and other home-service trades. We train the agent on the questions, jobs, and emergencies specific to your business, so a plumber's setup speaks plumbing and an HVAC setup speaks HVAC.
What happens during a seasonal call spike?
Your AI answers every call simultaneously — there's no per-minute fee that explodes during a heat wave or a winter freeze. You pay the same whether you get 5 calls a day or 50 in a night, while your competitors hear about hold-time complaints.
Ready to put an AI agent to work?
Book a free 20-minute discovery call. We'll find the one workflow worth automating first — no pitch, no obligation.