AI Chatbot Development Services
Custom AI chatbot development for small businesses — a website chatbot trained on your business that answers questions accurately, captures leads, and books meetings.
Most AI chatbot development services are built for enterprises with big teams and bigger budgets. TendForce builds custom chatbots for small businesses. We train each chatbot on your actual business — your services, pricing, policies, and FAQs — so visitors get real answers instead of the canned, decision-tree replies a template builder produces. You get qualified leads in your inbox; we handle the building, hosting, and upkeep.
What our AI chatbot development covers
Custom-trained on your business
Not a template. We train your chatbot on your site, documents, and FAQs so it answers accurately about your services, pricing, and process — and we set boundaries so it never invents an answer.
Captures and qualifies leads
It collects names, contact details, and intent in natural conversation, then sends qualified leads straight to you instead of leaving them in a chat log.
Books meetings inline
Visitors pick a time without leaving the chat — no separate form, no back-and-forth email.
Clean handover to a human
When a conversation needs a person, the chatbot routes it to your team or takes a message — and you set the rules for when that happens.
Works across your channels
We deploy to your website with one snippet, and where it fits, to WhatsApp or Facebook Messenger. WordPress, Webflow, Shopify, or a custom build — all supported.
Connected to your tools
Conversations and leads flow into your CRM, email, or Slack automatically, so nothing gets lost between the chat and your follow-up.
From first call to a live AI agent
- 1
Free discovery call
We map where your business loses time and leads, then agree on a first AI agent worth deploying. No obligation, no jargon.
- 2
Build & connect
We build the agent, train it on your business, and connect it to your phone, website, calendar, and CRM. You review it before it goes live.
- 3
Launch & monitor
We turn the agent on, watch the first conversations closely, and tune the responses until it handles your customers the way you would.
- 4
Improve & expand
Every month we report on what the agent handled and where it saved you money — then add the next workflow when you're ready.
See it in action
Real results from businesses we've done this for.
How an Online Retailer Turned Repetitive Questions Into Captured Leads
An e-commerce store was losing visitors to unanswered pre-sale questions. A custom AI chatbot now answers instantly and captures sales-ready leads.
How a Home-Services Company Turned Website Visitors Into Quote Requests
A home-services contractor was losing website visitors who couldn't get a fast answer. A custom AI chatbot now answers and captures quote requests 24/7.
Frequently asked questions
How is this different from a template chatbot builder?
Template builders give you decision trees that break the moment a visitor phrases something unexpectedly. We build a custom AI chatbot trained on your real content, so it understands and answers naturally — and hands off cleanly when it shouldn't answer at all.
How long does AI chatbot development take?
Most chatbots go live within about two weeks of the discovery call — sooner if your content is well organized, longer if we're integrating several tools. We confirm a timeline before any work starts.
What does a custom chatbot cost?
It depends on how much your chatbot needs to know and how many tools it connects to. Most small businesses start with one focused chatbot and expand later. Book a free call and we'll scope a fixed estimate — no surprises.
When is a chatbot not the right tool?
If most of your customers reach you by phone, a voice agent will do more for you than a chatbot. If your questions are highly regulated or need a licensed professional, a chatbot should route rather than answer. We'll tell you straight on the discovery call.
Related services and industries
Ready to put an AI agent to work?
Book a free 20-minute discovery call. We'll find the one workflow worth automating first — no pitch, no obligation.